Orders & Approvals – All custom orders must be reviewed and approved before production. Once approved, changes cannot be made.

Payment – Full payment is required before production begins. Larger bulk orders may qualify for special pricing.

Production & Delivery – Turnaround times vary based on order size and design complexity. We strive to meet deadlines but are not responsible for delays due to unforeseen circumstances.

Returns & Refunds – Due to the custom nature of our products, all sales are final. We will replace defective or incorrect items if reported within 7 days of receipt.

Artwork Charges (if applicable) - Our artwork fees cover the time and expertise needed to prepare your design for high-quality printing. Simple modifications may be free, while more complex designs may incur additional charges. We will always provide a quote before starting any design work.

Design & Copyright – Customers must have rights to any artwork submitted. Name Droppers is not liable for copyright infringement on customer-submitted designs.

Liability – We are not responsible for slight color variations or minor discrepancies in size.

Policy Updates – These terms may be updated at any time without prior notice.

Please note: Custom imprinted apparel requires a minimum order of 25 pieces.  All prices include a one color, one location imprint.